IU Credit Union

Need help logging in?
We can help. Select from the topics below.


This is my first time logging in
What do I enter for my Username?
What do I enter for my Password?
I'm not sure if I'm enrolled
I've logged in before
I forgot my Username
I forgot my Password
I forgot both my Username and my Password
My Username and my Password aren't working
Other help
Login tips
Password guidelines
Contact us
 


This is my first time logging in Back to Top
What do I enter for my Username?  
If you do not know your Username, please contact us.  
This is my first time logging in Back to Top
What do I enter for my Password?  
For your initial login, use the Personal Identification Number (PIN) for Online Banking provided to you at enrollment. You will be required to select a new Password after successful login. If you do not know your Personal Identification Number (PIN) for Online Banking, please contact us.  
This is my first time logging in Back to Top
I'm not sure if I'm enrolled  
If you are not sure if you are enrolled, or to enroll in Online Banking please contact us for assistance.  
I've logged in before Back to Top
I forgot my Username  
No problem. We have a secure way for you to get it.
  • Enter the email address you use with Online Banking
  • We will email your Username to you
Email Address



If you no longer have access to your email address please contact us to get your Username.
I've logged in before Back to Top
I forgot my Password  
No problem. You can reset your Password online or please contact us to have it reset.  
I've logged in before Back to Top
I forgot both my Username and my Password  
No problem. We have a secure way for you to get both.
  • Enter the email address you use with Online Banking
  • We will email your Username to you
  • Once you receive the email with your Username you can reset your Password online
Email Address



If you no longer have access to your email address please contact us to get your Username and Password.
I've logged in before Back to Top
My Username and my Password aren't working  
Your account may be locked or disabled. Please contact us for assistance.  
Other help Back to Top
Login tips  
  • Is your Caps Lock on?
 
Other help Back to Top
Password guidelines  
  • must be between 8 and 12 characters
  • must be at least 1 number
  • must be at least 1 uppercase letter
  • must be at least 1 lowercase letter
  • must have at least 1 special character (a special character is any one of the following: ! @ # $ % ^ & * _ + - = ( ) [ ] { } | : ; ` , . / ?)
  • cannot contain leading or trailing blanks
Other help Back to Top
Contact us  
Need Help? Call 812-855-7823 or Toll-free: 888-855-MYCU (6928) or email memberservice@iucu.org